FAQ's

What is CBD?

CBD, otherwise known as Cannabidiol, is one of the most well-known phytocannabinoids found in the hemp plant. CBD’s claim to fame is its ability to support happy mood, balance and wellness. CBD drops tend to be blended with a carrier oil which can range from hemp seed oil, to coconut oil, to MCT oil. Dreem Distillery uses MCT oil in our Night Drops.

What are cannabinoids?

Cannabinoids promote balance and overall wellness by moderating the communication between the cells of our bodies. There are two types of cannabinoids: endocannabinoids, which our body naturally creates and phytocannabinoids, which are derived from cannabis and hemp.

How does CBD work?

Studies show that our bodies contain a biological system called the endocannabinoid system (ECS). You can supplement this with phytocannabinoids such as those taken from plants like CBD, stimulating your ECS to work properly. Beyond this, CBD also prevents enzymes from breaking down your body’s natural endocannabinoids. As a result, your body can retain more endocannabinoids and thus be able to function better by itself.

Do phytocannabinoids come from hemp?

Yes, phytocannabinoids are hemp-derived (and other cannabis species) cannabinoids that are found in the flowers of the hemp plants. In fact, hemp contains over 100 types of phytocannabinoids including, CBD. These phytocannabinoids work naturally with the body’s endocannabinoid system and other natural body systems to help regulate a variety of processes like appetite, sleep, mood and immunity. Endocannabinoid receptors found throughout the brain and body work with phytocannabinoids found in the plant to help support homeostasis, the body’s natural state of balance.

What is the Endocannabinoid system?

The Endocannabinoid System (ECS) is considered the master regulatory system of the body. It helps us maintain homeostasis (aka balance) in our bodies by communicating with other biological systems and helping other systems in the body stay healthy.

What sets Dreem Distillery apart from the other CBD companies?

Not all CBD is created equal. We differentiate ourselves by using broad spectrum CBD, giving you the best products to aid sleep. Our broad spectrum CBD is of the highest quality and delivers the full benefits of the hemp plant. Due to the additional compounds, broad spectrum CBD can produce heightened effects as opposed to pure CBD. Many brands use CBD isolate—a purified form of CBD, where many naturally occurring compounds from the plant have been removed, leaving a crystalline powder that can be mixed with other ingredients. Whilst this can be powerful and healing in topicals, CBD isolate is not the ideal solution for oral products and particularly for solutions that are focused on supporting sleep as the other cannabinoids and terpenes from the hemp plant work better together to have the full effect. Broad spectrum CBD contains the other plant compounds like other cannabinoids and terpenes which work to help the CBD support sleep while having a positive impact on our health.

What does the endocannabinoid system support?

Balance. When life throws us curve balls and external or internal stressors disrupt the body’s function, the ECS is activated to return it to stability. ECS health is so important in our ability to function because of all the broad processes the ECS regulates such as balance, appetite, sleep, mood, memory, immunity and more.

What are endocannabinoids?

The human body produces compounds called endocannabinoids that bind to endocannabinoid receptors to support homeostasis. Endocannabinoids and their receptors are found throughout the body: in the brain, organs, connective tissues, glands and immune cells. Considered “a bridge between body and mind,” endocannabinoids help support and protect our immune system, nervous system and virtually all organs in the body.

Does CBD have side effects?

Research has concluded that CBD is perfectly safe with no known negative side effects, though some users have reported drowsiness, lightheadedness, low blood pressure, and dry mouth.

Will CBD react with my other medicine?

As per the FSA’s recommendation, you should not take CBD alongside any other medication.

Can I travel with CBD?

Dreem Distillery recommends you always check if CBD is legalised in the country and state you are travelling to.

Is CBD suitable for all ages?

Dreem Distillery will not knowingly sell our products to anyone under the age of 18.

Do you 3rd party test your CBD?

We believe in rigorously testing the CBD used in our products and carry out our own independent testing. We provide all our certification for our products in order to guarantee that you get exactly what we have promised you will get in our products. See our Lab reports link at the bottom of our Homepage.

Are Dreem Distillery products natural and organic?

CBD is a 100% naturally occurring chemical compound, direct from the hemp plant. It is not synthetically made. We use only the highest quality broad spectrum CBD to deliver the full benefits of the hemp plant. Importantly, we always choose organic hemp to extract our CBD from to ensure it contains no pollutants found in non organic less expensive options.

Can I use Dreem Distillery while I’m pregnant or breastfeeding?

It is not recommended to take CBD products whilst pregnant or breastfeeding.

What are the benefits of subscribing?

Our subscribers mean the world to us. That's why we offer subscribers up to 25% off every month.
As a subscriber you also receive these lovely perks:
✓ Up to 25% off every month – 25% off our Night Drops and all other products 20% off
✓ Skip or cancel anytime
✓ Free UK delivery

What’s the best way to use CBD? 

We’ve tried to make things easy, so we offer a variety of ways to shop our products, by format and also need. This will help you find what’s right for you. If you need any guidance, use the Chat or email us at hello@dreemdistillery.co.uk. Always here to help.

Are your products vegan? 

Yes. Our products do not contain animal by-products. 

Do your products expire? 

The average shelf life for our products is 3 years but for optimal freshness, we recommend using within the first 6-12 months of purchase.

Do you source your ingredients sustainably? 

Being thoughtful about sustainability is in our DNA. Whenever we can, wherever we can, we carefully pick ingredients that are organic and cultivated using sustainable farming practices and fair labour standards.

Do your products contain THC?

 All of our products do not contain THC.  Pls see our lab reports for full information.  (link at bottom of homepage).

Where are your products made? 

All of our products are made in the UK.

What do you test for in your products? 

We test for purity, potency and pollutants. That means we test for the good stuff like cannabinoids and terpenes, and we also test for the not-so-good stuff like heavy metals, pesticides (including glyphosate), solvents, mycotoxins and bacteria. We’re dedicated to transparency, so we make information on every batch accessible here.

Is your packaging recyclable? 

Our products are housed in recyclable glass bottles, the tubes are aluminium, and the boxes are fully recyclable, compostable, and biodegradable. The products are made in small batches as we will not compromise on our ethos to ensure our customer is putting only the finest quality ingredients on and inside their body.

Can I mix your products with other dietary supplements and/or prescriptions? 

When it comes to supplements and/or prescription drug interactions that you’re concerned about, it’s essential that you consult your healthcare provider as they know your medical history. As with any supplement, you should consult your doctor or healthcare provider before taking any hemp-derived supplement products.

How soon should I expect to feel the effects of your products? 

As with many products, results are individualised. In order to evaluate how our products are working for you, observe both what you are feeling and what you are not feeling. For example, are you sleeping more soundly through the night, focusing more throughout the day, or not feeling as much stress or worry on a regular basis? Our products are designed to help restore whole-body balance, but balance is subjective and means something different for everyone. Pay attention to your general daily well-being and observe both the subtle changes and bigger results as you work towards balance.

Can I travel with CBD?

Dreem Distillery recommends you always check if CBD is legalised in the country and state you are travelling to.

What subscriptions are available?

All of our full sized products are available for subscription. Delivery can be made every 4, 6, 8 or 12 weeks.

Can I make changes to my subscription? 

We will email you 3 days before your subscription is due to trigger so that any changes that you need to make can be done before the subscription triggers.
You can easily modify, skip or cancel your delivery in your account. To cancel your delivery we will need at least 3 business days notice to ensure the order is not dispatched.

Can I skip a month of my subscription? 

Yes you can and it is easy to make a change. Go to Account > Subscriptions > Delivery Schedule.
Delivery schedule is on the left hand side of your screen just press ‘Skip’ next to this product and the product will be skipped for 30 days.
If you have any challenges please reach out to our Customer Care team who will be happy to help. 

Can I pause my subscription?

Unfortunately you cannot pause your subscription, however you can change the delivery date via signing in to your subscription account.

How do I add a product?

If you need to add a product to your subscription simply log into your account and press ‘add product’ at the bottom of your subscription screen. 
You can also increase quantities of your products by pressing ‘edit’ and amending the quantity, press save and this will be updated on the system. 

Do I have to give notice to cancel my subscription? 

If you decide cancel your subscription please ensure you give us 3 business days notice before your next delivery is due to ensure this can be cancelled in time for you.

How do I re-activate my account?

If for any reason you cancel a product, you can re-activate this through your customer account at any time by simply pressing ‘ Re-Activate’ or request this through customer care.

Can I change the frequency of my deliveries?

Yes, you can change the frequency of your order. You have the option of every 4, 6, 8 or 12 weeks.

How do I update my payment method? 

To update your payment method - go to billing information, update card and save.
Please note cards must be registered to the billing address on your subscription.  

Can I swap the product I have on subscription? 

Yes you can swap products easily. Simply log into your account and press the 'swap' button next to the product you wish to change, and select your new product.